Kudos to Harvest Honda for handling a difficult situation in a highly professional manner. I made an appointment to have my oil changed during my lunchbreak and I arrived a little early. They changed my oil the last time, so this should be a quick appointment, right? After waiting an hour and a half, I asked the service advisor why it was taking so long. Turns out the technician accidentally broke off my PCV valve thinking it was the oil filler cap. They had to order a replacement PCV valve and couldn't fix it until the next day. But, they let me use a nice Honda Pilot loaner until my car was fixed and available for pick up the next day. They even gave me a full synthetic oil change and filter change and threw in a basic inside/outside car detail service, all at no change. I will definitely return for sales or service in the future.
Love them best place to go see randy newkirk
Love the guys here. They work hard for you.
Sam Nelson was our salesman, he was awesome. Not pushey! Everyone there was very friendly and nice. We had a great experience and they made it easy to buy the vehicle we liked. They are very honest and trustworthy. We will definitely go there when we need another vehicle...highly recommend. If you go in, ask for Sam and tell them Daniel Guillen sent you.
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